From the Facebook Papers

At Washington Post:

Ahead of the 2020 U.S. election, Facebook built a “voting information center” that promoted factual information about how to register to vote or sign up to be a poll worker. Teams at WhatsApp wanted to create a version of it in Spanish, pushing the information proactively through a chat bot or embedded link to millions of marginalized voters who communicate regularly through WhatsApp. But Zuckerberg raised objections to the idea, saying it was not “politically neutral,” or could make the company appear partisan, according to a person familiar with the project who spoke on the condition of anonymity to discuss internal matters, as well as documents reviewed by The Post.

Ultimately, the company implemented a whittled-down version: a partnership with outside groups that allowed WhatsApp users to text a chat bot if they saw potential misinformation or to text a bot built by the organization to get voting info.

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